We have online questionnaires for patients new to our practice to fill out before attending their appointment. By filling these out you will have time to consider your answers & check relevant details. These will also allow us to spend even more time with you or your child during the consultation.
- Please use the ADULT questionnaire for all patients 16 years or older.
- Please use the CHILD questionnaire for children 15 years & under (or older children with learning or developmental challenges)
- TEACHERS are in a unique position to observe their students while they are learning. Their insights can be invaluable. The Teacher's Questionnaire generally applies to primary school aged children (or High School children where a teacher is concerned about the student's vision, learning or behaviour). This questionnaire is in pdf format for easy printing or download to pass on to the teacher.
Appointments. What to expect.
Our comprehensive consultation will take around 45 minutes or possibly longer depending on the number and complexity of the tests required to fully evaluate your vision and the health of your eyes.
Should further testing be recommended, such as visual fields evaluation or dilated retinal examination and retinal scanning, either an additional appointment will be arranged for another day or you may be with us a little longer.
An initial examination for your child will include a full binocular vision assessment and an eye health evaluation and we allow around 1 hr for primary school age children and 45 minutes for high school children.
Depending on your child’s needs and age, this initial examination may also include screenings for various conditions such as visual information processing disorders and Meares-Irlen Syndrome. An additional appointment will be arranged should any of these screenings indicate to the optometrist that further more comprehensive testing in that area be required.
If possible please avoid bringing siblings along to your child's initial examination as they can distract your child as well as disrupt the consultation.
Speciality Consultations for Adults or Children
Speciality consultations including the following are usually scheduled as a separate appointment on a different day to the initial consultation.
- Visual Information Processing (VIP) testing
- Intuitive Colorimetry Assessments
- Readalyzer Eye Movement evaluation
- Ortho Keratology evaluation & fitting
- Contact Lens tuitions
- Introduction to the Vivid Vision virtual reality vision therapy system
What to bring to your appointment
Your Medicare card so that we are able to process your Medicare claim on the spot if you have your bank account details registered with Medicare or have an eftpos card linked to a cheque or savings account.
- Your Health Fund card if you have optical cover included, so that we can process your rebate when purchasing glasses or contact lenses.
- If you have a Pension, Veterans Affairs or Health Care Card please bring this with you. We are registered to provide services for Veterans Affairs clients and act as an agent for the State Government Spectacle Supply Scheme for pension card holders.
- Your current glasses, sunglasses & contact lenses. Also include any ready-made magnifying glasses that you are using, as well as any eye drops, ointments and a list of any medications or supplements you take.
- For your child’s appointment please bring with you any reports from other professionals such as teacher, paediatrician or other specialists.
Most of our consultations are not bulk-billed. We do however offer pension card holders 15% discount on general consultation fees and extra testing such as retinal imaging and scans.
- Patients over 80 yrs of age and under 5 yrs of age are bulk-billed for their consultation (if they are eligible). Should extra testing such as retinal imaging and OCT scans be required, fees will apply.
- We are able to process your medicare claim on the spot for you just like at your doctors surgery. To allow us to process your medicare rebate please make sure you have one of the following:
- Your bank account details registered with Medicare, or
- Your bank account details with you OR
- An eftpos card linked to a cheque or savings account into which the rebate can be deposited from Medicare. Unfortunately Medicare won't allow the rebates to be paid back onto a credit card.
- As the type of consultation and services required are not always fully known until your examination we can only offer you what we expect your cost to be prior to your visit. We will let you know at the time if extra costs will be incurred.
- Please feel free to enquire about the expected fees when making an appointment.